Legal Documents

Data privacy policy

Our Data Privacy Policy clearly explains how Viinplan collects, stores, manages, and processes personal and business-related data in full compliance with German and EU data protection regulations (DSGVO/GDPR). It also details the rights of users, including access, correction, deletion, and data portability. Moreover, the policy explains how consent is obtained, how cookies are used, and the measures in place to protect sensitive information from unauthorized access or misuse. By following these practices, Viinplan ensures complete transparency, builds trust with clients, and guarantees secure handling of all personal data submitted via our website, cloud platform, or desktop and mobile applications. This policy is essential for users, clients, and partners who want to understand how Viinplan maintains compliance and safeguards data throughout its digital project management workflows.

General Terms and Conditions

The General Terms and Conditions (GTC) establish the legal framework that governs all interactions between Viinplan and its customers. They clearly define the scope of services, customer obligations, usage rights, payment terms, warranties, limitations of liability, and procedures for dispute resolution. Furthermore, the GTC outline the responsibilities of both parties in relation to data handling, confidentiality, and compliance with applicable laws. By providing a structured and legally sound foundation, these terms protect both Viinplan and its clients while promoting transparent business operations. They ensure that all parties understand their rights and obligations when engaging with Viinplan for digital project management, 3D visualization, virtual tours, or other software services.

End User License Agreement

The End User License Agreement (EULA) governs the use of Viinplan software, defining the license scope, permitted usage, limitations, and ownership of intellectual property rights. It ensures that users understand their responsibilities while accessing and operating the platform, including cloud, offline, and on-premise deployments. The EULA also explains restrictions on copying, redistribution, and unauthorized modifications of the software. By establishing these rules, Viinplan protects its proprietary technology while providing clients with clear guidance on how to legally and effectively use the platform for project management, industrial facility visualization, and 3D data handling.

Software Maintenance and Technical Support Agreement

The Software Maintenance and Technical Support Agreement outlines the ongoing services provided to ensure Viinplan software operates at peak performance. This includes regular updates, bug fixes, troubleshooting, configuration assistance, and user support across desktop, cloud, and mobile platforms. By detailing the responsibilities of Viinplan and the client, this agreement guarantees timely, reliable support, helping organizations maximize productivity, maintain security, and ensure the continuous availability of digital project management tools. It is essential for customers who rely on Viinplan for large-scale industrial projects, 3D visualization, and virtual tours, providing peace of mind and long-term operational stability.

Please contact the vıınplan team for more information